Shipping policy
SHIPPING POLICY
Last updated: 3 August 2026
Where we ship
We ship to the Baltic states, the European Union, the EEA, the United Kingdom, Switzerland, the United States, Canada, Australia and Japan.
If your country is not available at checkout, write to info@varasiestade.com. We can often arrange delivery on request.
Cost
| Destination | Cost | Free delivery |
|---|---|---|
| Latvia, Estonia, Lithuania | €2–3 | orders over €75 |
| Rest of Europe, UK, Switzerland | €5–10 | orders over €120 |
| USA, Canada, Australia, Japan | €15–20 | — |
The exact cost is shown at checkout before you pay. Rates vary by carrier and parcel size.
Collection in Riga
Orders can be collected in person in Riga at no charge. Choose "Pickup" at checkout. We send the address and arrange a time once your order is ready.
Orders are held for three weeks from the day we tell you they are ready.
Processing time
Orders are usually dispatched within 1–3 business days. Made-to-order and preorder items state their own timeframe on the product page.
Delivery times
Estimates from the day of dispatch:
- Baltics: 2–4 business days
- Rest of Europe: 4–9 business days
- Outside Europe: 9–15 business days
These are estimates from our carriers, not guarantees. Customs can add time.
Customs, duties and taxes
Within the EU, no additional charges apply.
Outside the EU — including the UK, Switzerland, the USA, Canada, Australia and Japan — your parcel may attract import duties, taxes or handling fees on arrival. These are set by your country, are not included in our prices, and are payable by you. We cannot predict them or refund them.
If a parcel is refused and returned because these charges were not paid, we refund the goods minus the shipping costs we incurred.
Address accuracy
Check your delivery address before completing checkout. We are not responsible for parcels delayed or lost because of an incorrect address. If you spot a mistake, contact us immediately — we can usually correct it before dispatch.
Lost or damaged parcels
If your order arrives damaged or incomplete, contact info@varasiestade.com within 5 business days of delivery, with your order number and photographs. We will resolve it.
If tracking shows no movement for an unusual length of time, contact us and we will open an enquiry with the carrier.
Contact
info@varasiestade.com — include your order number.